ALL JFS BUILDING LOCATIONS WILL CLOSE EFFECTIVE 3/25/20 UNTIL FURTHER NOTICE

FOR IMMEDIATE RELEASE
MARCH 24, 2020
PORTAGE COUNTY JOB & FAMILY SERVICES

Effective March 25, 2020 until further notice ALL JFS BUILDING LOCATIONS WILL CLOSE

Portage County Job and Family Services will continue to provide essential services to the Portage County residents.  Those essential services include Food Assistance aka SNAP, cash assistance, child care subsidy, Medicaid, Prevention, Retention and Contingency (PRC) emergency assistance, Child Support financial assistance to children and modifications of orders for obligors, Child and Adult Protective Services, youth case management, Non-Emergency Transportation (NET) to medical appointments and residential services to children in PCJFS custody.

We will be expedient in processing public assistance applications so that individuals can receive those benefits to which they are entitled.  We will continue to investigate child and elder abuse and neglect cases and those calls should continue to be made to 330-296-2273 (CARE). We will continue to address the safety and wellbeing of the children entrusted in our care.  We will not be taking negative action on public assistance and child support cases at this time.  Work Experience Participants (WEP) will not be sanctioned from benefits for non-participation at worksites.

While all of our building locations will be closed to the public effective Wednesday, March 25, 2020, information, applications and postage paid envelopes will be available at the doors of the County Administration Building and can be dropped off in the drop box in the parking lot or mailed back in.  Mail will be picked up on a daily basis from the drop box.  Clients will receive mailed notices of benefit determination.  JFS clients can also contact our main number at 330-297-3750 to speak to a JFS representative.  For those that do not want to wait on hold and need to follow up or get information on securing one of the essential services can also email JFS at Portage_PA@JFS.ohio.gov.